Are you beginning plans to install new countertops for your bathroom or kitchen upgrade? It’s an exciting time, but you want to make sure you choose your contractor wisely and ask the right questions to achieve an optimal experience and result. Finding a professional contractor who is willing to take the time to answer all your questions thoroughly is a great place to start. Here are the crucial questions to ask your countertop contractor before you move forward with the countertop project:
#1: What are your qualifications?
This is a really important first question to ask before hiring your countertop contractor. You want to ensure they are:
- Experienced in the type of countertop you want to install
- Have glowing customer testimonials and reviews
Asking this question upfront can help you avoid headaches and losses after the fact.
#2: What is your process for countertop design, fabrication, and installation?
Choosing a company that can do it all in-house will give you a streamlined experience. Are they hiring some of the tasks out to subcontractors? You’ll want to know this before you begin. Ask them to walk you through the steps of their process to find out how they work, what they do to protect your home, and what kind of consultation and customer service they offer.
#3: What’s your professional reputation?
The company’s experience with previous customers and other companies can tell you a lot of what you need to know. Do they have mostly positive reviews online? Good. Are there more than a few dissatisfied customers sharing complaints online? Not good. Performing due diligence on the company will help you avoid problems.
#4: How long has the company been in business?
In most cases, unless you have a personal connection, choosing a brand-new company may not be the best option. A countertop company with years of experience serving your local area will be trustworthy and dedicated to maintaining its good reputation. That means they will go above and beyond to meet your needs and keep you happy. They care about getting your positive review!
#5: Do you have a business location I can visit?
In today’s online business world, countless home improvement companies are trying to make a buck with virtual design services. While some are legitimate and may meet your needs, others are not and may try to take the money and run. By choosing a local company with a site you can visit, you’ll be able to know these are real people ready to serve you. They should also have samples you can see and feel to help you in your countertop selection.
Choose Alpharetta’s Trusted Countertop Contractor
At Affinity Stoneworks, you’ll find a team with more than 90 years of combined experience. We’ve been meeting the countertop needs of Alpharetta homes and businesses since 2015. Our contractors have completed nearly 5,000 projects and have satisfied customers and glowing reviews to prove we are a company worth considering.
As a family-owned and operated business, we care about your countertop project’s success. So now that you have the questions to ask your countertop contractor, we welcome you to contact Affinity Stoneworks to schedule an appointment and get the answers you need.